Privacy Policy

Privacy Policy for Leela Aromatherapy and Ayurveda

One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Leela Aromatherapy website and how it is used.

This Privacy Policy describes how Leela Aromatherapy and Ayurveda collects, uses, and protects the personal information of visitors to our website.

1. Information We Collect

We may collect the following types of personal information from visitors to our website:

  • Contact Information: When you fill out a contact form or reach out to us via email, we may collect your name, email address, phone number, and any other information you provide.
  • Appointment Information: If you schedule an appointment through our website, we may collect your name, email address, phone number, and any additional information necessary for the appointment.
  • Newsletter Sign-up: If you subscribe to our newsletter, we collect your email address.
  • Payment Information: If you make a purchase or book a paid service through our website, we may collect payment information, such as credit card details. However, we do not store payment information on our servers. All transactions are processed through a secure payment gateway.
  • Device Information: Like many websites, we automatically collect certain information about your device, including your IP address, browser type, device type, operating system, and other technical information.
  • Usage Data: We may collect information about how you interact with our website, such as the pages you visit, the links you click, and the duration of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: We use your personal information to respond to inquiries, schedule appointments, and provide the services you request.
  • To Communicate with You: We may use your contact information to communicate with you about your appointments, respond to your inquiries, and send you important updates or promotional materials if you have opted in to receive them.
  • To Improve Our Services: We analyze usage data to understand how visitors interact with our website and services, so we can improve our offerings and user experience.
  • To Ensure Security: We may use your information to detect and prevent fraud, unauthorized access, or other security incidents.
  • To Comply with Legal Obligations: We may process your personal information to comply with legal and regulatory requirements, such as tax obligations or responding to lawful requests from law enforcement agencies.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures to maintain its confidentiality and integrity. These measures include encryption, access controls, and regular security audits.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. If you would like to exercise any of these rights, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, along with the effective date of the revised policy.

Cookie Policy

This Cookie Policy describes how Leela Aromatherapy and Ayurveda uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, track your activities, and provide a personalized browsing experience.

2. Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as page navigation and access to secure areas of the website. You cannot opt-out of essential cookies.
  • Analytics Cookies: We use analytics cookies to collect information about how visitors interact with our website. This helps us analyze website traffic and improve the user experience. We use Google Analytics for this purpose.
  • Marketing Cookies: These cookies are used to track visitors across websites. They may be used by advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

3. How We Use Cookies

We use cookies for the following purposes:

  • To analyze website traffic and usage patterns.
  • To personalize your browsing experience.
  • To show you targeted advertisements.
  • To improve our website and services.

4. Your Cookie Choices

You can choose to accept or decline cookies through your web browser settings. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, please note that blocking cookies may affect the functionality of our website.

5. Third-Party Cookies

Our website may contain cookies from third-party services, such as Google Analytics and social media platforms. These third parties may use cookies to collect information about your browsing behavior across different websites.

6. Changes to This Cookie Policy

We reserve the right to update or change our Cookie Policy at any time. Any changes will be posted on this page, along with the effective date of the revised policy.

GDPR Policy

This GDPR Policy outlines how Leela Aromatherapy and Ayurveda complies with the General Data Protection Regulation (GDPR) and protects the privacy rights of individuals whose personal data we process.

1. Data Controller

Leela Aromatherapy and Ayurveda acts as the data controller for the personal data collected through our website. Our contact information is provided below.

2. Legal Basis for Processing

We process personal data on the following legal bases:

  • Consent: When you voluntarily provide us with personal data, such as when filling out a contact form or subscribing to our newsletter, we rely on your consent to process this data.
  • Contractual Necessity: If you book an appointment or purchase a service through our website, we process your personal data to fulfill our contractual obligations.
  • Legitimate Interests: We may process personal data for our legitimate interests, such as improving our website and services, as long as such processing does not override your rights and freedoms.

3. Rights of Data Subjects

Under the GDPR, individuals have certain rights regarding their personal data, including the right to:

  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Erase their personal data under certain circumstances.
  • Restrict or object to the processing of their data.
  • Data portability.
  • Withdraw consent at any time (where processing is based on consent).

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits.

5. International Data Transfers

If we transfer personal data to third parties or service providers located outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect the data, such as standard contractual clauses or EU-U.S. Privacy Shield certification.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. The specific retention periods depend on the type of data and the purposes for which it is processed.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at admin@leelaaromatherapy.com

Last Updated: 01/01/2024

By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy, Cookie Policy, and GDPR Policy.